Privacy Policy

We (referred to as “We”, “Us”, or “Our”) dedicate ourselves to protecting your personal information and ensuring your privacy.

This Privacy Notice aims to enlighten you regarding our methods of gathering and safeguarding the data you share on the Lumen Zelys platform (the “platform”).

These tenets will be upheld: .

• To clearly disclose how your personal data is gathered and handled:

We want you to feel empowered to make well-informed decisions about how personal data is utilized and processed. This is why we have developed our website. To achieve this, we utilize various strategies and methods to offer you pertinent details about personal data usage.

Should we determine that you need certain specifics, we'll convey details to you at the right moment and date.

We are pleased to respond to any inquiries you might have and will offer any explanations needed regarding legal restrictions. You can contact us via email at the following address: info@ Lumen Zelys .com .

• Personal information will be utilized solely for the objectives outlined in the policy.

We may handle Personal Data for various reasons, including providing the website to you, linking you to third-party trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, facilitating service maintenance and delivery, complying with legal or regulatory duties, and managing administrative and business tasks to support service access and usage.

We also handle your personal information to gain a clearer insight into your preferences and needs.

• Utilize powerful resources to safeguard your entitlements concerning your personal information.

To facilitate the exercise of your rights, we have ample resources. Reach out to us whenever you wish to inquire about your personal data. We can update or erase it, cease using it for specific or general purposes, or transfer the data to you or a third party. Your requests will be met with flexibility.

• Protect your private information:.

Although we cannot assure the absolute safety of your personal information, we promise to continually utilize a range of strategies and practices to keep your personal information secure.

Our confidentiality and protection policy is comprehensive.

1. The Scope?

This document outlines the kind of personal information gathered about individuals by the company and details the ways it is handled, how it's disclosed to other parties, safeguarded, and other relevant processes.

This Statement concerns data linked to a known or knowable human individual. An individual considered identifiable can be described as someone who can be directly recognized or identified through a mix of additional data we possess or can obtain access to.

The Policy describes "processing" as an activity involving the utilization or collection of personal data. It encompasses the administration, organization, and safekeeping of personal data.

Our services cater to the general public and are not tailored for anyone under 18 years of age. We do not intentionally collect or seek data from individuals below 18. Such individuals are not permitted to utilize our services. If we become aware that we have gathered any information about minors, we will promptly eliminate it.

2. What personal information do we possess about you?

When you utilize our services or browse our website, we gather your personal information. In some cases, we may directly request your personal details. Alternatively, we may obtain your information by assessing and studying how our services or channels are used or through data received from our third-party partners.

3. You are not obliged to provide personal details to the company or face any resulting consequences.

However, there's no requirement for you to share personal data with us. In some instances, not providing this information may be optional. This could prevent us from delivering services or restrict users from accessing the site.

4. Which types of personal data can we collect? Upon visiting our site, we may gather the following details about you: .

This details your digital activity record, information about your network traffic (including IP address, access date and time), the preferred language, software failure reports, the browser variant used, as well as specifics about the device you operated. The data gathered is not personal and cannot identify you.

Details You share with us: Any information you willingly provide while interacting with a third-party online trading platform through our services in Malaysia.

Personal details submitted directly to third-party services to aid transactions: this data includes your full name, residential location, contact number, and email information.

5. The lawful grounds and justifications for handling personal data.

The company handles your personal information as outlined here, adhering to the applicable legal framework.

Without a lawful foundation, the company cannot utilize your personal information. The legal justifications enabling the company to process your personal details include:

• You have agreed to the handling of your personal data for one or more purposes. This applies when you input personal details on the website so we can deliver them to a third-party trading platform.
• The organization or an external entity may need to process data to satisfy their justifiable interests, such as enhancing our offerings or defending against legal actions.
• Compliance must fulfill a legal requirement.

Reach out to us via email for additional information regarding the procedures required to protect lawful interests.

Here is a compilation of causes and legal bases for which we might utilize the details you share with us. Personal information.

6. Conveyance of Personal Information to External Parties

The organization may also share personal information with external firms that deliver services to us, such as hosting, storage vendors, IP address handling, and user experience analytics.

You can authorize us to disclose specific personal information about you to external trading platforms. In such cases, we will share the personal details you provide with these third-party trading services. Their handling of your data will adhere to their privacy policies. Your details may be distributed across several trading platforms.

The Company may share personal information with affiliated entities or business partners. This collaboration can equip the company with resources necessary to enhance and refine the products and services offered to customers.

Should it become necessary to protect the interests of third parties or possessions, the Company is authorized to share personal information with Malaysian regulatory, local, or other official bodies.

There may be circumstances where we share your personal information with potential investors, purchasers, or creditors, particularly if a transaction occurs (like the sale or transfer of assets owned by the company or any affiliated entity), or during any company merger, restructuring, consolidation, or bankruptcy within our business group or any related enterprises.

7. Biscuits and tools from external providers.

External services, like those offering ads on our platform or analytics firms, might be employed. These firms may also use cookies or similar technologies.

Each time you visit or access the website, small text files known as cookies are saved on your device. These cookies collect data regarding your preferences and browsing patterns to enhance your user experience, monitor your choices, and personalize the products and services you might prefer. Additionally, cookies are employed for statistical purposes and analytics.

Some cookies we employ are session cookies, which are briefly stored on your device and last only until you close the browser. Conversely, some cookies are persistent. These persistent cookies remain on your device even after the browser is closed, helping the website recognize you as a returning visitor and facilitating re-entry to the site.

Types of cookies:

They might be utilized by us according to their intended function.

Cookies are disabled, or deleted.

To manage or get rid of cookies, adjust your browser's configurations. Here are links to guide you through this process for some popular web browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Yet, be mindful that some or all of the site's capabilities and elements may not operate as you anticipate if this occurs.

ONLINE TRACKING ADVISORY
This platform does not currently accommodate do-not-track requests.
8. Keeping Your Personal Information .

The organization intends to keep your personal information as long as necessary to achieve the processing objectives mentioned in this policy or for extended durations allowed by Malaysian laws, regulations, policies, and relevant directives.

We will provide your details to third-party trading websites for a duration of 12 months. If you consent, your information will continue to be shared for an additional 12 months.

We routinely assess the Personal Data in our possession to confirm it is no longer necessary.

9. Sharing of personal data with a foreign nation or a global entity.

Your personal details might be relocated to other nations (that is, your data could be sent to a foreign territory, e.g., a country unlike the one you live in, such as Malaysia) or to global agencies. These International Organizations or Jurisdictions are carefully managed. The company ensures all appropriate measures are taken to safeguard the personal information you provide and guarantees that data users can exercise their rights and access legal remedies effectively.

These protections and security measures are available to everyone living in the Malaysian region.

• Transfer to a nation outside the EU or an international entity which the EU Commission has judged to offer sufficient protection of personal data shared with them per article 45 (3) of Regulation 2016/679 of the European Parliament and Council dated 27 April 2016. (the “GDPR”).
• The handover is conducted under a valid and enforceable agreement between governmental bodies or agencies according to Malaysia's Article 46 (2) (a).
• The transfer complied with standard data protection clauses, endorsed by the Malaysian Commission under Article 46 (2) (c) of the GDPR. The Commission’s adopted Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The organization can detail the protective steps it takes to ensure your personal data remains secure when shared with third-party nations or international bodies. For further details, please contact us at info@wealthwaydigital.my.

10. Safeguarding Personal Information.

We have implemented suitable organizational and technical measures to protect personal data. This involves preventing any accidental or unlawful destruction, loss, or alteration of personal information.

We cannot assure that your personal data's security will be flawless. We are also not liable for any indirect, incidental, or consequential damages resulting from the handling or exposure of personal data. This includes, but is not confined to, any data leaks due to transmission errors, unauthorized access by others, or any situation beyond our control.

Should there be legal duties or other responsibilities beyond our control, we may need to share your personal information with third parties, like government bodies. In these cases, we cannot ensure the protection of your personal information by others.

It is not possible to guarantee the complete safety of personal data transferred online. The organization cannot confirm the security of personal data you send us via the web.

11. Links directing to external sites owned by third-party entities.

The website offers links to external sites and apps. These external resources are not controlled by the company. We assume no responsibility for how these sites or applications collect or handle personal information. This Policy does not cover activities conducted on such external platforms.

Before engaging with any of the third-party sites or applications, we advise you to review their privacy statements carefully to help you decide whether to use their services. It's also recommended to be cautious when sharing your personal information with them.

12. Amendments to this Policy.

This Policy can be altered whenever necessary. Should there be any alterations, we will inform you of these adjustments by updating the policy on our website. Furthermore, in instances of major changes to this policy, we will strive to alert you through the means we find suitable and will issue a notice on our website. Unless otherwise stated, any changes will be effective following the posting of the revised policy.

13. Your entitlements concerning your personal data in Malaysia.

You have the right to ask us to confirm the correctness of personal information collected about you, to correct any errors, and to erase any personal data that is unnecessary for us. You can also limit the kinds of processing of your personal data.

For individuals residing in Malaysia, kindly visit this page: .

You can access these entitlements concerning your personal information. To invoke these rights, please send an email to the address provided below.

Access rights

The organization can ensure the correctness of your personal data processing. If confirmed, you can access your personal data.

The organization aims to provide a digital version of the personal information being handled and may levy a reasonable charge for extra copies. This data will be accessible electronically upon request.

The entitlement to access personal information should not contradict others' rights and liberties. If such a request harms the rights or freedoms of another individual, the organization is permitted to deny or restrict its ability to process the request.

Entitlement to amendment.

The Company holds the right to correct any incorrect personal data. You have the right to request that any inadequate personal data about you be corrected, considering the purpose of processing.

Right to Erasure

The following reasons may apply: (a) Personal data are no longer needed for the purpose they were initially gathered or used; (b) You revoke your consent and no legal grounds remain for processing; (c) You oppose processing at any moment, based on circumstances unique to you, if such processing is grounded in legitimate interests of ours or a third party; (d) Personal data is improperly processed; (e) Personal data must be deleted to comply with the lawful requirements of the company.

This entitlement does not apply if processing is essential (a) to comply with a legal duty mandated by Malaysian law or regulations; or (b) to establish, assert, or protect legal claims.

Limitations on processing.

If you're worried about the precision of your data, you can request the company to restrict processing your personal information.

Should you request the limitation of your personal information, it can only be retained with your approval, to establish, execute, or defend legal claims, protect another person's rights, or for a reason of significant public interest within Malaysia or a member nation.

Entitlement to information transfer.

When an automated system manages the process, and it's grounded on your consent or an agreement you're part of, you legally have the authority to inspect your personal details provided to the company.

You have the right to request that your personal information be directly transferred by the company to a different controller, assuming it is technically possible. Exercising your data transferability rights does not alter your rights under the right to be forgotten. The transfer of data should not impact the rights or freedoms of others.

Right to challenge

You have the right to object at any moment to the processing of your personal data when it relies on the legitimate interests of the company or others. This includes situations involving profiling based on these interests. If we can demonstrate compelling reasons for using your data, we cannot proceed unless you can show that your rights, freedoms, or interests, or those related to the exercise, establishment, or defense of legal rights, take precedence.

In relation to direct marketing, you can object to the processing of your personal data at any given time.

Authority to deny approval.

You are free to withdraw your permission for our handling of your personal data in Malaysia at any moment. This won't affect the validity and legality of any data handling that occurred with your consent before this withdrawal.

You have the right to file a grievance with the regulatory body overseeing you.

You can submit an appeal to an oversight body established by a member state to protect the basic rights of individuals concerning the handling of personal data within Malaysia.

Malaysian regulations and national laws might restrict your entitlements concerning personal information about you, as highlighted in this section 13.

Within 30 days of obtaining your request, we will supply the information you are entitled to under section 13 of this contract. This period may be prolonged to a maximum of 60 days, contingent upon the complexity of the request and the volume of inquiries. We will inform you of any potential delay and the justification for it within a month of receiving your request.

Provided it does not conflict with section 13 of Malaysian law, the details you're entitled to under section 13 will be furnished at no cost. If deemed unfounded or excessive, especially if repeated, we might impose a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. Non-action is also a possibility.

If uncertainty arises about the real individual who provided your request, the firm might require additional details.